Refund Policy


We've been told by 99% of the dogs that have tried our products that they're positively delicious. That's why we're pretty chuffed to offer all of our customers a money-back guarantee. Yes, you read that right. If you or your dog aren't 100% satisfied with your new Grub Club treats or food, we'll provide you with a full refund. You can keep the food and/or and pass them along to a friend or donate them to a local animal shelter. Unfortunately, we do not accept returns of our products.

Please note: your money back claim needs to be made within 14 days of purchase and is limited to the price paid on one 1.5kg bag or 6kg bag of All-Day Buffet. Only one money-back claim can be made per customer and/or shipping address.

Intro Bundle money back claims are limited to the All-Day Buffet product price at the intro offer of 25% off.